Shipping policy

Order Processing Time
All orders are processed within 1 to 3 business days (Monday to Friday).
Orders placed after 10 PM (AT) will be processed on the next business day.

Shipping Time
Delivery typically takes 4 to 15 business days (Monday to Friday), depending on the destination.
All shipments are handled by major carriers (FedEx, DHL, UPS, USPS) with full tracking information.

Shipping Fees
Shipping costs are calculated at checkout based on your order.

Additional Information
Once your order has shipped, you will receive an email with a tracking link.
Delivery times are estimates and may vary due to external factors (weather conditions, peak periods, customs delays, etc.).

If you have any questions, feel free to contact us:
Email Us (24/7): support@senteur.ca
Call Us (Monday - Friday, 9:00 AM - 5:00 PM AT): Canada: +1 (506) 733-2963
Mailing Address: Senteur Cosmetics Inc. 19C Rue Hill Edmundston NB E3V 1H7